SecureNet Contacts

The following list contains the contacts for SecureNet. Note that the e-mail addresses are for the open network.

Honeywell | LLNL | LANL | Pantex | Savannah River | SNL/CA | SNL/NM | Y12

Honeywell FM&T/KC

Contact: Information Systems Help Desk (staffed Mon.-Fri.)
Normal Hours of Operation: 0630-1600 central time
Off Hours: Automated answering system
Telephone: (816) 997-3671
E-mail: mbloomer@kcp.com (Michael Bloomer)

Lawrence Livermore National Laboratory

Contact: Livermore Computing Hotline (staffed Mon.-Fri.)
Normal Hours of Operation: 0800-1200; 1300-1645 Pacific time
Normal Hours Telephone: (925) 422-4531
Normal Hours E-mail: lc-hotline@llnl.gov (LC Hotline)
Off Hours: Livermore Computing Operations (staffed 24X7)
Off Hours Telephone: (925) 422-0484
Off Hours E-mail: lc-operator@llnl.gov

Los Alamos National Laboratory

Contact: Network Operations Center
Normal Hours of Operation: 0700-1700 mountain time
Normal Hours Telephone: (505) 667-7423
Alternate Telephone: (505) 665-4444 option 3 (ICN Consultants)
Off Hours: On call, with one hour to respond
Off Hours Telephone: (505) 667-4585
E-mail: consult@lanl.gov (ICN Consultants)
E-mail: nst@lanl.gov (Network Support Team)

Pantex

Primary Contact: Paschal Bottoms
Secondary Contact: Wayne Phillips
Normal Hours of Operation: 0800-1630 central time
Normal Hours Telephone: (806) 477-3283
Off Hours: Help Desk (staffed 24X5)
Off Hours Telephone: (806) 477-3614
E-mail: pbottoms@pantex.com, Paschal Bottoms (806) 477-3283
E-mail: wphillip@pantex.com, Wayne Phillips (806) 477-5055

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Savannah River Site Tritium Facilities

Primary Contact: John Cox
Secondary Contact: Allan Martin, Chris Shelton
Normal Hours of Operation:
   0730-1700 Mon-Thu eastern time
   0730-1600 Fri
Normal Hours Telephone:
   803-208-3438 (John)
   803-208-0215 (Allan)
   803-208-2116 (Chris)
Normal Hours Pager: 1-803-725-7243
   Pager ID # 13490 (John)
   Pager ID# 16320 (Allan)
   Pager ID# 16447 (Chris)
Off Hours: Unattended, use pager above
E-mail: johnc.cox@srs.gov (John Cox)
E-mail: allan.martin@srs.gov (Allan Martin)
E-mail: christopher.shelton@srs.gov (Chris Shelton)

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Sandia National Laboratories California

Contact: Network Operations Center
Normal Hours of Operation: 0700-1700 Pacific time
Normal Hours Telephone: (925) 294-3666
Off Hours Pager: (800) 601-4932
E-mail: rich@ca.sandia.gov (Rich Gay)
E-mail: brazil@ca.sandia.gov (Joe Brazil)
E-mail: blair@sandia.gov (Herb Blair)

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Sandia National Laboratories New Mexico

Contact: Corporate Computing Help Desk
Normal Hours of Operation: 0700-1800 mountain time
Normal Hours Telephone: (505) 845-2243
Off Hours: Automated answering system with an option to contact the Network Control Center, which is staffed 24X7
Off Hours Telephone: (505) 845-2243 (same as above)
E-mail: CCHD@sandia.gov (Corporate Computing Help Desk
E-mail: bcwhitt@sandia.gov (Bruce Whittet)
E-mail: jpbrenk@sandia.gov (Joe Brenkosh)

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Y12

Contact: Y-12 Communications Center
Normal Hours of Operation: 0730-1600 eastern time
Normal Hours Telephone: (865) 574-1485
Normal Hours Pager: (865) 873-4541, Bob Napier; (865) 873-6600, John Goan
Off Hours Telephone: Computer Operations, (865) 574-4000
E-mail: wallacecj@y12.doe.gov (Jeff Wallace)
E-mail: purkeypj@y12.doe.gov (Pam Purkey)
E-mail: massengalerl@y12.doe.gov (Roy Massengale)
E-mail: brickhousetr@y12.doe.gov (Ray Brickhouse)
E-mail: napierrw@y12.doe.gov (Bob Napier)
E-mail: goanjwjr1@y12.doe.gov (John Goan)

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